Privacy Policy

Intracore Ltd  (“intracore“, “Company”, “us” or “we”) respects and protects the privacy of visitors to our website, intracore.net, and our customers who use our services. By using this website in any way, you are agreeing to comply with this Privacy Policy.

General

Intracore is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

The Privacy Policy is subject to change at any time, without prior notice. You are responsible for reviewing the Privacy Policy on a regular basis. The Privacy Policy applies to all visitors and customers who access this website.

Data Collection

We collect data on this website via our enquiry forms. We use a plugin called WP Forms to power any forms seen on our site. Data captured through WP Forms will be used to contact you in order to respond to your enquiry. A backup of your data will also be stored in the database of our website, but will be deleted after the completion of contact or will be deleted after 30 days (whichever comes first) . Only authorised individuals will be able to access your data, and it will not be disclosed to third parties. If you would like your data to be removed in advance of 30 days, please email us to info@intracore.net

What information do we collect?

We may collect the following personal information where it is provided to us in the contact forms on this website:

  • Full name
  • Email
  • Phone number
  • Company name
What do we use this information for?
  • We will use your name and other contact details for the purposes of answering enquiries.
  • We may periodically send promotional emails about new services, special offers or other information which we think you may find interesting using the email address which you have provided.
  • We may process information contained in any enquiry you submit to us regarding services. The enquiry data may be processed for the purposes of offering, marketing and selling relevant services to you. The legal basis for this processing is Legitimate Interests.
  • We may process any of your personal data identified in this policy where necessary for the establishment, exercise or defense of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.
How long do we keep your data?
  • Email address and contact information will be retained for 7 years following completion of any contractual engagement.
  • Contact information collected for newsletter purposes will be retained until removal is requested by the data subject.

Control and delete personal data

Intracore Ltd will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you information which we think you may find interesting if you tell us that you wish this to happen.

You have a wide range of rights as regards your personal data. Under current data protection laws, you have the right to request the following:

  • The right to erasure of your data (the right to be forgotten).
  • The right to object (the right to have us stop using your data for a specified purpose)
  • The right to amendment (the right to have incorrect data amended)
  • The right to access (to be given a copy of all the data we hold on you in a portable format)
  • The right to the restriction of processing (to restrict the use of your data)
  • Rights related to automated processing (we do not conduct any automated processing)

Exclusions to the right to erasure include where processing is necessary for compliance with a legal obligation; or for the establishment, exercise or defense of legal claims. 

Security

We are committed to ensuring that your information is secure. Our website, like the most CMS websites, is protected by a software-based Web Application Firewall to provide protection against common vulnerabilities etc. We also employ intrusion detection systems on the servers that are monitored for unusual behaviour.

Use of cookies

This website uses cookies to better the users experience while visiting the website. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer / device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user's computer / device.

Cookies are small files saved to the user's computer’s hard drive that track, save and store information about the user's interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.

Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.

This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computer’s hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Google's privacy policy here for further information [http://www.google.com/privacy.html ].

Other cookies may be stored to your computer’s hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.

Contact and Communication

Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998. Every effort has been made to ensure a safe and secure form to email submission process but advise users using such form to email processes that they do so at their own risk.

This website and its owners use any information submitted to provide you with further information about the products / services they offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email newsletter program the website operates but only if this was made clear to you and your express permission was granted when submitting any form to email process. Your details are not passed on to any third parties.

Email newsletter

This website operates an email newsletter program, provided by MailChimp, used to inform our subscribers about products and services supplied by this website. Users have the ability to choose if they want to receive our newsletter through our enquiry form.  All personal details relating to subscriptions are held securely and in accordance with MailChimp privacy policy, which you can view here.

Email marketing campaigns published by this website or its owners may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity [this is by no far a comprehensive list].

This information is used to refine future email campaigns and supply the user with more relevant content based around their activity.

In compliance with UK Spam Laws and the Privacy and Electronic Communications Regulations 2003 subscribers are given the opportunity to un-subscribe at any time through an automated system. This process is detailed at the footer of each email campaign. If an automated un-subscription system is unavailable clear instructions on how to un-subscribe will by detailed instead.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.


Our details

This website is owned and operated by Intracore Ltd.

We are registered in United Kingdom under registration number 111 459 39 and our registered office is at:
71 – 75 Shelton Street
Covent Garden
London
WC2H 9JQ

You can contact us:
• by post, to the postal address given above;
• using our website contact form;
• by telephone, on the contact number published on our website
• by email, using the email address published on our website

  • Phone

    +44 020 3911 2150

  • Email

    info@intracore.net

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